Careers ยท Grand Coteau, Louisiana
Build your insurance career with us.
An independent agency founded on character and integrity, hiring in Grand Coteau.
Benefits Working for Wagley Agency
- Competitive Salary
- Health Insurance
- 401K
- Paid Time Off
- Sick Leave
- Maternity Leave
We are looking to expand our dedicated staff to further improve servicing our current clients, as well as those of the future, all while making the insurance process uncomplicated and enjoyable. You can read more about the agency and the niches and products you would be working across.
Our Open Positions
CSR
Job duties
- Responsible for handling on a priority basis, issuing certificates of insurance, binders, evidence of insurance and auto ID cards, updating L&I online.
- Process endorsements, either assigned by Account Manager or requested by the customer.
- Provide customer service and assistance regarding billing questions.
- Relentlessly work to update contact information on each and every call.
- Invoicing
- Premium audits
- Create, process and follow up on any premium financing.
- Answer phones, emails and texts to support the account managers and underwriters requests.
- Diligently screen calls, emails, texts and any correspondence to handle any service tasks indicated in this job description.
- Support the implementation of new clients and lines of coverage by setting up accounts, collecting needed documentation, and reviewing plan details with client and carrier.
- Participate in the retention of renewal business. Interact with Account Managers to prepare coverage specifications, applications, underwriting data and related information in the marketing of insurance products.
- Engage with the accounting department and account manager for collection, invoicing, premium audits and processing of monies, to assist in collection efforts and billing discrepancies.
- Document all conversations and interactions with customers, carriers and agents in CMS.
- Proactively work with commercial account managers to take work from their desks that can be handled within your role.
- Clearly and effectively communicate with clients to manage expectations by phone and email, taking a proactive approach.
- Follow up to ensure timely receipt of quotations and policies from the carrier.
- Work to support the marketing and branding team.
- Proactively learn and grow knowledge of insurance coverages and carrier appetite.
- Other responsibilities as directed by your manager.
What you'll need
- Experience in commercial insurance preferred but not required.
- High school diploma or GED
- Current P&C license, or one obtained in the first 3 months of employment
- Highly organized with the ability to multitask
- Strong interpersonal communication skills, comfortable speaking with clients
- Ability to prioritize and quote multiple insurance carriers
- Ability to think creatively and problem-solve
- Friendly, positive personality with a can-do attitude and a desire to succeed
- Proficiency in Microsoft Office
Details
- Job type: Full-time
- Pay: $12.00 to $25.00 per hour
- Expected hours: 40 per week
- Benefits: 401(k), health insurance, paid time off
- Shift: Day shift
- Work location: In person
Producer
What you'll do
- Quote new business and service renewals
- Handle billing and policy questions
- Play a key role in driving revenue and growth
- Develop and implement effective sales strategies and plans that marry your interests with our target market
- Continuously learn and improve your people, sales and marketing skills and knowledge
- Collaborate with team members and the business owner to achieve common goals
Required skills
- Strong interpersonal communication skills, comfortable speaking with clients and discussing policies
- Willingness to make prospecting calls and network to develop new business
- Effectively communicate and build rapport in person and by phone
- Excellent computer skills
Details
- Pay: $30,000.00 to $100,000.00 per year
- Supplemental pay: Commission pay
- License required: Louisiana Property & Casualty Insurance License
- Ability to commute: Grand Coteau, LA 70541 (required)
- Ability to relocate: Grand Coteau, LA 70541, relocate before starting work (required)
Apply
Please fill out the information below and select the position you are applying for. Resumes go straight to the hiring inbox, not to a job board.
Our office is at 2054 I-49 Frontage Rd. in Grand Coteau, an easy commute from Lafayette, Opelousas, Sunset, Carencro and Scott. Not looking for a role but need coverage? Contact us instead.
Frequently Asked Questions
The questions we field most often, answered the way we would answer them on the phone. If yours is not here, call (337) 345-4410 and ask.
What positions are open at Wagley Agency?
Two: a CSR role and a Producer role. Both are based at our Grand Coteau office.
Do I need an insurance license to apply for the CSR role?
You need a current P&C license, or you must obtain one within the first three months of employment. Commercial insurance experience is preferred but not required.
What does the CSR role pay?
$12.00 to $25.00 per hour, full-time at 40 hours per week, day shift, working in person.
What does the Producer role pay?
$30,000.00 to $100,000.00 per year plus commission. A Louisiana Property & Casualty Insurance License is required, as is the ability to commute to or relocate to Grand Coteau, LA 70541 before starting work.
What benefits do you offer?
Competitive salary, health insurance, 401K, paid time off, sick leave and maternity leave.
Are these roles remote?
No. Work location is in person at our Grand Coteau office.
